![]() ![]() ![]() ![]() The new seats for the slot machines were lovely and comfortable - and appreciated. The new "Self Service" kiosks for Player Cards were nice and I can see them being a benefit. Last night we saw some "Guest Service" booths closed and endured LONG lines to ask a question. The casino staff is very friendly and helpful - if you can find someone or get to them. The lobby is beautiful and there are plenty of restaurants to choose from - some better than others. As always our room was clean and comfortable. We stayed overnight at the hotel and received excellent service checking in. We love to go to WinStar for a night out or an overnight (with the kids.) We are "low rollers" but enjoy the sounds and excitement but especially the people watching. I waffled between "Very Good" and "Average" but decided the customer service pushed it over. ![]()
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